AB PULSe 4K - HDMI CEC

[megatron]

HDMI cec it does not wake up the receiver. Interestingly, only the pulse4k has this problem, the ultimo4k and the Viper 4K V40 wake it up without a problem. There could be a software problem here.

Tx: 11:43:55 <Give System Audio Mode Stat> 7D [0x05]
Tx: 11:43:55 <Give System Audio Mode Stat> 7D [0x05]
Tx: 11:43:55 <Give System Audio Mode Stat> 7D [0x05]
Tx: 11:43:55 <Give System Audio Mode Stat> 7D [0x05]
Rx: 11:44:14 <Give OSD Name> < 46 01
Tx: 11:44:14 <Set OSD Name> > 47 pulse4k [0x05]
Rx: 11:44:14 <Give OSD Name> < 46 00
Tx: 11:44:14 <Set OSD Name> > 47 pulse4k [0x00]
Rx: 11:44:14 <Give OSD Name> < 46 BE
Tx: 11:44:14 <Set OSD Name> > 47 pulse4k [0x05]
Rx: 11:44:14 <System Audio Mode Status> < 7E 01
Rx: 11:44:14 <System Audio Mode Status> < 7E 01
Rx: 11:44:14 <System Audio Mode Status> < 7E 01
Rx: 11:44:14 <Give OSD Name> < 46 01
Tx: 11:44:14 <Set OSD Name> > 47 pulse4k [0x00]
Rx: 11:44:14 <System Audio Mode Status> < 7E 01
Rx: 11:44:25 <Set System Audio Mode> < 72 01
Rx: 11:44:25 <Set System Audio Mode> < 72 01
Rx: 11:44:26 <Set Stream Path> < 86 11
Rx: 11:44:26 <Active Source> < 82 11
Rx: 11:44:26 <Routing Information> < 81 11
Rx: 11:44:26 <Set Stream Path> < 86 11
Rx: 11:44:27 <Set Stream Path> < 86 11
Rx: 11:44:27 <Active Source> < 82 11
Rx: 11:44:28 <Set Stream Path> < 86 11
Rx: 11:44:28 <Active Source> < 82 11
Tx: 11:44:41 <Standby> > 36 [0x00]
Tx: 11:44:41 <User Control Pressed> > 44 6C [0x05]
Tx: 11:44:41 <Standby> > 36 [0x05]
Tx: 11:45:29 <Active Source> > 82 12 00 [0x0F]
Tx: 11:45:29 <User Control Pressed> > 44 6D [0x05]
Tx: 11:45:29 <System Audio Mode Request> > 70 12 00 [0x05]
Rx: 11:45:29 <User Control Pressed> < 44 6D
Rx: 11:45:29 <User Control Pressed> < 44 6D
Rx: 11:45:29 <User Control Released> < 45 6D
Rx: 11:45:30 <Set System Audio Mode> < 72 01
Tx: 11:45:32 <Active Source> > 82 12 00 [0x0F]
Tx: 11:45:32 <User Control Pressed> > 44 6D [0x05]
Tx: 11:45:32 <System Audio Mode Request> > 70 12 00 [0x05]
Rx: 11:45:32 <Set System Audio Mode> < 72 01
Rx: 11:45:45 <Give Physical Address> < 83 00
Tx: 11:45:45 <Report Physical Address> > 84 12 00 04 [0x0F]
Rx: 11:45:45 <Give OSD Name> < 46 00
Tx: 11:45:45 <Set OSD Name> > 47 pulse4k [0x05]
Rx: 11:45:45 <Give OSD Name> < 46 00
Tx: 11:45:45 <Set OSD Name> > 47 pulse4k [0x00]
Rx: 11:48:25 <Set System Audio Mode> < 72 01
Rx: 11:48:25 <Set System Audio Mode> < 72 01
Rx: 11:48:25 <Set Stream Path> < 86 11
Rx: 11:48:25 <Routing Information> < 81 11
Rx: 11:48:26 <Set Stream Path> < 86 11
Rx: 11:48:26 <Active Source> < 82 11
Rx: 11:48:27 <Set Stream Path> < 86 11
Rx: 11:48:27 <Active Source> < 82 11
Tx: 11:48:39 <Standby> > 36 [0x00]
Tx: 11:48:39 <User Control Pressed> > 44 6C [0x05]
Tx: 11:48:39 <Standby> > 36 [0x05]
Tx: 11:50:18 <Active Source> > 82 12 00 [0x0F]
Tx: 11:50:18 <User Control Pressed> > 44 6D [0x05]
Tx: 11:50:18 <System Audio Mode Request> > 70 12 00 [0x05]
Rx: 11:50:19 <Reporting Device Vendor ID>< 87 00
Rx: 11:50:19 <Set System Audio Mode> < 72 01
Rx: 11:50:19 <Give Physical Address> < 83 01
Tx: 11:50:19 <Report Physical Address> > 84 12 00 04 [0x0F]
Rx: 11:50:19 <Set System Audio Mode> < 72 01
Rx: 11:50:19 <Give OSD Name> < 46 01
Tx: 11:50:19 <Set OSD Name> > 47 pulse4k [0x05]
Rx: 11:50:20 <Give OSD Name> < 46 00
Tx: 11:50:20 <Set OSD Name> > 47 pulse4k [0x00]
Tx: 11:50:21 <Active Source> > 82 12 00 [0x0F]
Tx: 11:50:21 <User Control Pressed> > 44 6D [0x05]
Tx: 11:50:21 <System Audio Mode Request> > 70 12 00 [0x05]
Rx: 11:50:22 <Set System Audio Mode> < 72 01

[EnoSat]

https://www.abcomeu.com/contact - technical support

HDMI CEC-
Automatic switching of HDMI output to TV input. OFF by default.
Menu/Setting/System/setting HDMI-CEC ( on/off )

[megatron]

I've tried all options, it won't wake up from Standby in any way!

[gchevalier]

what tv brand/model do you have (LG something ..?)

[megatron]

The tools I use. Epson TW7100 (HDMI LINK), Samsung UE32D6500 (Anynet+), Denon AVR X2700H DAB, ultimo 4k and viper4k V40 receivers wake up from standby, only pulsed 4K does not!

[gchevalier]

so, to be clear, you are using your TV remote control (Samsung) to wake up all devices and only AB device is not waking up, and you have set up AB device to catch waking up signal from TV. And surely each device has its own CEC ID ...
AB device is connected directly to TV and not through other device HDMI input. The ID shown in AB device is unique ...

[megatron]

it is as you wrote.

[gchevalier]

hmm, this problem is also described on openpli forum,
this is probably better approach (to solve it there) as they are making image, supporting this device and have contact with device manufacturer.
Looks like Samsung is quite spread TV, so if you precisely describe the situation, setup, devices, debug logs, ... there is chance that somebody from devs will take care ... (if your setup is not very rare), because, at the end - you probably still need to use original remote to control device for some tasks.

[megatron]

Basically none of the settings in the HDMI-CEC Setup menu are working to wake the Pulse 4K !

[siletblok]

What about the seller/manufacturer/distributor, have you already contacted him or are you just waiting for someone to solve your problem for you ?

[megatron]

In the meantime, I realized that nobody here is interested in helping me. I contacted the manufacturer.

[siletblok]

Maybe if you used the magic word "please" ! Believe that he works miracles.

Good luck.